Identify the exact area of the property
A hotel or casino may cover a large footprint. If you can, note the property name and the most specific location you remember: a gaming area, lobby, guest-room hallway, pool deck, restaurant entrance, garage, valet line, escalator area, or sidewalk.
Landmarks are useful when you do not know the formal name of an area. A nearby shop, elevator bank, room tower, or entrance can help make your description more precise.
Look for the details around the surface
Busy resort spaces change quickly. If it is safe, preserve what you observed before the area is cleaned, moved, or crowded. Water near a pool, a freshly mopped floor, worn carpet, a change in flooring, an item in a walkway, or a dim transition can be relevant factual details to record.
Do not guess about why a condition was present or how long it had been there. It is more helpful to state what you personally saw, felt, or were told, and to distinguish that from anything you are unsure about.
- The route you were taking before the fall
- Lighting and visibility at the time
- Nearby signs, cones, cords, mats, or service activity
- The staff or security office you notified, if any
Keep travel and stay records together
Reservation confirmations, room keys, receipts, parking tickets, ride records, and photos from the trip can help you place the event in time. Save them together with your incident notes instead of relying on account histories that may be harder to locate later.
Responsibility depends on the particular facts and circumstances. FallClaim provides a way to share what happened; it does not decide whether any particular inquiry has a legal claim.
Share what you know
Have a recent Las Vegas fall to describe?
Tell us what happened, including the location, date, and details you remember. FallClaim is not a law firm, and an inquiry does not determine whether a claim exists.
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